Epic Games CEO Confronts Launcher Shortcomings Amid Fierce Industry Competition

This article discusses recent remarks made by the chief executive of Epic Games regarding the performance of the company’s computer game launcher. The discussion touches on user feedback, plans for improvements, and comparisons with established competitors.

Despite offering numerous free games through the Epic Games Store, many computer gamers continue to rely on another popular platform to organize their entire game collection. Although Epic Games is relatively new compared to its rival, its launcher has faced criticism ever since its debut several years ago.

The CEO acknowledged that the software used to launch games does not perform as smoothly as intended. He explained that many users describe the launcher as inefficient due to its current construction and admitted that enhancing feature quality, particularly those aimed at improving everyday usability, has not received the focus it requires.

The company has historically concentrated on commercial capabilities such as merchandising, providing various editions of games, and supporting upgrade options for different versions. A list of areas emphasized includes:

• Integrating multiple product versions
• Supporting commercial merchandising efforts
• Offering upgrade options from standard to premium editions

These priorities have, at times, left essential quality improvements like reducing load times and streamlining the user experience underdeveloped. The management team has recognized these shortcomings through several rounds of revisions, with the goal of achieving a more consistent platform experience.

There is also an acknowledgment that the larger team behind another major gaming service has had more time to cultivate their product. This observation, however, does little to satisfy those who expected Epic Games to catch up in terms of functionality. With ongoing development, it is hoped that the Epic Games platform will eventually fully realize its potential and present a strong alternative in the market.